Expiration Time Limits in My Parks

Both Basic Members and Premium Members have access to the My Parks module. 

To view a full video tutorial, please see our My Parks Full Tutorial.

In this article you will become familiar with the various expiration times that are associated with claiming a mobile home park or RV park in the My Parks module. 

Overview

One of the largest challenges to having accurate mobile home park and RV park records is knowing who currently owns the park. Outdated information is extremely frustrating to everyone. To ensure the information about park claimholders does not become outdated MHParks.com uses built-in system time limits for two key aspects of the My Parks module. First, when a member has successfully claimed a mobile home park or RV park as its claimholder, the member will hold the claim for a specific period of time before the they are required to renew their claim on the park. This ensures the park records are periodically updated by claimholders as the owners may or may not change over the years.

Second, MHParks.com accommodates for those instances that park ownership has changed while the prior owner still holds a claim in the My Parks module. In these instances other users can request permission from the existing claimholder, to claim the park for themselves. The claimholder can then decide if they wish to transfer the claim or reject the transfer. As an additional layer of protection for the existing claimholder, each email request has an expiration time in the event the request goes unanswered. 

Definitions

1. Claimed - A Park Sites status that is used to indicate if a park has a claimholder in the My Parks module. 
2. Claimholder - A user that has claimed a Park Site within the My Parks module.

Expiration Time Limits 

1. Claimed Parks - Each claim on a mobile home park or RV park in the My Parks module will expire 365 days after the user claims the park. Users that have claimed a park in My Parks module will be notified their claim is about to expire 30 days prior to the claim expiring. 
   
2. Requests to Claim a Claimed Park- Each request to claim a park, that has an existing claimholder, will expire after 10 days when the claimholder has not responded to the system generated email request. The requesting party will be notified that the request has expired that the request was denied.    

For any questions that you may still have about this, or any other topic in MHParks.com, please contact our Support Team by creating a Support Tiket, chatting, or emailing us at support@mhparks.com.

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